In Packits

General Terms and Conditions

By using the In Packits website, you are agreeing to the following Terms and Conditions:
 
PRIVACY POLICY
In Packits recognize that our customer's privacy is important and that they have the right to control it.
Personal Information is only collected by In Packits from you directly (when you provide information online or as part of documentation such as an order form or survey), or collected by In Packits from other customers who request us to provide goods or services to you (when that customer provides information online or as part of documentation such as an order form or survey). The personal information that In Packits is most likely to hold is your name, contact details and chosen method for paying your In Packits order. In Packits may also hold other kinds of personal information that you provide as a result of completing a customer survey.
In Packits uses your personal information to assist us in providing our services to you including to deliver your orders and to process payments for your orders. Where you have given your consent (i.e. where you have told us you would like to receive updates on products, offers or services from In Packits) we may also use your personal information for direct marketing purposes. In Packits will not sell, rent or lease your personal information to other parties. In order for us to operate our business we may share your personal information with third party contractors, such as delivery personnel.
In Packits is committed to ensuring the security of your personal information. We use encryption technology, privacy protection controls and restrictions on access in order to safeguard your personal information. In Packits also strives to ensure your personal information is accurate and up to date. If you find any inaccuracies in your personal information or wish to ensure its accuracy, please contact us.
Other Information may be stored by In Packits as anonymous aggregate information regarding how people use our website and other services, to help us ensure we continue to provide the most useful products and services to our customers.
 
ERRORS, OMMISSIONS AND IMAGES
Opinions and information provided by In Packits does not constitute professional advice in any form.
All efforts have been made to check for errors and ommissions in pricing, typography, calculations and photography. However, inadvertant errors may occur and corrections may be made without notice. Product images are provided for illustrative purposes only.
 
LINKS
Links to other websites and resources are provided in good faith as additional resources for interested customers. In Packits are not responsible for the content or accuracy of these external links and customers follow these links at their own risk.
 
PAYMENT
All items remain the property of In Packits until full payment has been received by In Packits. An order cannot be cancelled once full payment has been made.
 
DELIVERY
In Packits ensures items are sent in good order. In Packits is not responsible for goods once dispatched.
 
RETURNS POLICY
Clearance Items - are advertised clearly as such and any known fault or visual defect is described to the best of our ability. These items are sold as is and no returns or exchanges are accepted.
Faulty Items - where the item does not perform the advertised function correctly. Notification of the fault and intention to return must be provided to In Packits within 14 days of the purchase with receipt for an exchange or refund of the faulty item. Any costs associated with return delivery is the responsibility of the purchaser.
Other - exchange is available for change of mind or similar returns on In Stock items only, where the goods are returned in original, saleable condition (including any packaging) with receipt within 14 days of purchase. Any costs associated with the return delivery of unwanted goods and delivery of the exchanged items is the responsibility of the purchaser.
 

Terms and Conditions of Online Purchase with a Payment Plan

When placing an online order with a Payment Plan at In Packits you are agreeing to the following Terms and Conditions, in addition to the General Terms and Conditions:
 
PAYMENT PLAN DATES
Each individual Instalment Due Date is given once you create (or adjust) a payment plan online.
The Last Adjustment Date indicates the last day on which you are able to request adjustments in the contents or payment terms of your order free of charge.
The Estimated Arrival Date of your order indicates when we expect to receive the full contents of your order here at In Packits, where your payment plan is kept to the original schedule. Fully paid orders are usually dispatched (or made available for pick up) from In Packits within 1 business day of arrival.
 
ORDER ADJUSTMENTS
Adjustments to the contents and/or payment terms of your order can be made any time up until the Last Adjustment Date free of charge.
Australia-wide delivery customers, please note that adjusting the contents of your order is likely to change the cost of delivery.
 
MAKING INSTALMENTS
All instalment amounts are rounded to the nearest whole cent. Instalments are paid by Direct Deposit and are to be paid before or on the Instalment Due Date. We know how busy you are, so we send you an email reminder out the day before each instalment is due.

If you find that you will be unable to pay an instalment by the Instalment Due Date, please inform us as soon as possible to discuss your options and avoid having to pay fees.

Your options when you miss a payment up until the Last Adjustment Date may include:
  • Make the missed instalment within 3 working days of the Instalment Due Date. Please note this may affect the Estimated Arrival Date of your order.
  • Recalculate your plan and slightly increase future instalments so your order is still fully paid by the original final instalment Due Date.
  • Extend your plan length to keep instalments to the amount originally agreed upon.
  • Reduce your order to make the remaining instalments easier.
  • Reduce your order to the amount you have already paid.
  • Cancel your plan. Cancellation fees apply.
Your options when you miss an instalment after the Last Adjustment Date and have provided notice of your inablity to pay by the Instalment Due Date may include:
  • Make the missed instalment within 3 working days of the Instalment Due Date, plus a $5.00 late fee.
  • Reduce your order to the amount you have already paid, minus a late change fee equal to 60% of the outstanding payments.
  • Cancel your plan. Cancellation fees apply.
Once the Last Adjustment Date has passed, if an instalment is not paid by the instalment Due Date and we have not been notified within 3 working days of the Instalment Due Date of your inability to pay, we reserve the right to cancel the order and full cancellation fees will apply.
 
CANCELLATION
As items are only ordered once you have ordered them from us, our costs if you cancel are higher than a standard retailer. We offer a number of options in the event that you are unable to conform to your agreed payment plan (see options under Making Instalments) to prevent us having to charge you fees to recover costs. If after reviewing your options you still decide to cancel your order, the following fees will apply and be deducted from your refund:
  • Cancellation prior to or on the Last Adjustment Date: 30% of the monies paid at the date of cancellation.
  • Cancellation after the Last Adjustment Date: 60% of the monies paid at the date of cancellation
An order cannot be cancelled once full payment has been made.
 
REPLACEMENT POLICY
While we make every effort to ensure we supply you with your selected items, due to the length of some of our payment plans and the continuously evolving nature of parenting goods, stock and suppliers may change. In Packits reserves the right to make substitutions of items. When this is necessary we will notify you that the replacement is to occur and ensure the replacement item is closest in function and style to the item you originally selected as well as equal or greater in retail value.
 

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